FAQ

What size should I buy?

Chittons has a range of sizes available. The best way to check which size is right for you is through the Chittons size chart, located on each product page. It is recommended that you measure yourself in inches and compare this with the chart to determine the best size for you.

How do I care for a Chittons garment?

Care instructions for Chittons items can be found on the product page of each product.

Can I return my order?

We always aim to make sure our clients love our garments, but if you do need to return or exchange an order, we’re happy to help. Just e-mail us directly and we’ll take you through the process. Kindly refer to the section on the website under Returns, Refunds & Cancellations for more information on this process.

Do you sell conscious activewear for men?

Garments for men will be available on pre-order in Fall 2022.

Do you ship INTERNATIONALLY?

Chittons ships all over the world. A flat rate shipping charge of USD50 - USD75 will apply (depending on your location) and be automatically added at checkout for orders destined outside of North America. Refer to the Shipping & Delivery section of the website for further details.

Do you charge for shipping?

For orders within North America, shipping is complimentary. For international orders (outside of North America), a shipping charge of USD50-USD75 is automatically added at checkout, depending on your location.

When will I get my order?

It depends on your location. US Orders will take 4-7 business days to arrive. Overseas deliveries can take anywhere from 7-18 days. Pre-orders estimated shipping dates are shown on the product page of the garment but generally require 4-8 weeks to be shipped. Delivery details will be provided in your shipment notification e-mail.

When does my pre-order ship?

Pre-order items ship dates are indicated in the product description. Most pre-orders require a 4-8 week period. If you have pre-order and in stock items in your cart, your order will be shipped out when your pre-order items are ready to ship. To receive your in-stock items earlier, we recommend placing 2 separate orders – one for your pre-order items and one for your in-stock items.

What shipping carriers do you use?

We use all major carriers and local courier partners.

Where can I buy Chittons activewear?

Original Chittons garments are exclusively available for purchase online through the official Chittons.com website.

How many collections come out every year?

You can see the collections of Chittons designs as they are released on the website, in the Collections section.

Where are Chittons pieces Manufactured?

Chittons looks to work with the best craftsmen. Chittons fabrics and activewear are custom made in China by manufacturers that are experts in their field. It is also the home of Traditional Chinese Medicine, the foundation of Chittons philosophies and healing principles. Garments are manufactured according to Chittons design and specifications. Items are packaged and shipped from the US.

Is Chittons an eco-friendly brand?

Chittons is an eco-friendly minded brand that is always looking for fabrics and business partners that meet our strict eco-friendly standards. This is a journey of continuous and conscious improvement. We are always striving towards business practices that are more in harmony with our community and the environment in which we all live. But admittedly, we are not yet at our goal. If the garment has not been identified specifically as eco-friendly on the product page, it means that the product does not yet meet the strict Chittons eco-friendly standards. We are always on the look out for eco-friendly business solutions in all areas of operation and it is the goal of Chittons to have only 100% eco-friendly clothing on the website by 2024. To date, all of our fabrics are OEKO-TEX 100 certified. All garments are manufactured in limited quantities and tracked by QR code. This enables tracking the garment over its life cycle to prevent unnecessary waste. When clients feel the garment's life cycle has been completed or they no longer want the garment, they can contact Chittons and arrange return of the garment to a Chittons facility for recycling in exchange for a 15% discount on their next Chittons purchase.

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